Last updated: May 2026 | Verified steps as of May 2026
Delete OurDream AI Account 2026: Simple Step-by-Step Instructions
If you're just starting the process of canceling OurDream AI and want clear, simple instructions, here's the most important thing to know: cancel your subscription first, then delete your account. Doing it in the wrong order can cause billing complications.
This guide walks through both steps in plain language, with warnings about what to watch out for.
For context on OurDream AI's features before you finalize this decision, see our full review.
Step 1 — Cancel Your Subscription
Before deleting your account, cancel any active subscription. This stops future billing. You keep access until the current paid period ends.
How to cancel via the website:
- Log in to ourdream.ai
- Click your profile icon (top right corner)
- Go to Account Settings or Subscription
- Click Cancel Subscription
- Confirm the cancellation when prompted
- You'll receive a confirmation — save it for your records
Alternative methods if the above doesn't work:
- Google Play subscribers: Open Google Play > My subscriptions > OurDream AI > Cancel
- App Store subscribers: Go to iPhone Settings > Apple ID > Subscriptions > OurDream AI > Cancel
- Email support: Contact [email protected] with your account email and cancellation request
After canceling, your Premium access continues until the end of your current billing period. No prorated refunds are issued for unused time.
Step 2 — Delete Your Account
Once your subscription is canceled (or if you were on the free plan), you can delete your account:
- Log in to ourdream.ai
- Click your profile icon
- Go to Account Settings
- Scroll to the Danger Zone section at the bottom
- Click Delete Account
- Confirm deletion when prompted (this may require password re-entry)
This action is permanent. All your data — characters, conversation history, DreamCoins balance, and account information — is deleted and cannot be recovered.
What You Need to Know Before Deleting
For beginners who haven't done this before, here are the key things to understand:
- DreamCoins are lost on deletion. Any remaining DreamCoins (OurDream AI's in-app virtual currency) in your account are forfeit when you delete. Use them up before deleting if possible.
- Deletion is irreversible. There is no account recovery option after deletion. If you created characters you want to keep, export or save any content you care about before deleting.
- Cancel before deleting. If you delete your account while a subscription is still active, the billing relationship may not terminate cleanly. This is the most common mistake — always cancel first.
- No prorated refunds. OurDream AI does not offer refunds for the unused portion of subscription periods. You've paid for access through the end of your billing cycle — use it until then.
Frequently Asked Questions
Log in to ourdream.ai > profile icon > Account Settings > Subscription > Cancel Subscription > confirm. Alternatively, cancel through Google Play or the App Store if you subscribed there, or email [email protected]. Access continues until the current period ends.
No prorated refunds are available. When you cancel, billing stops for future periods. You retain full access to OurDream AI until your current paid period expires. If you were charged unexpectedly, contact [email protected] with your payment details.
Cancel your subscription first, then: log in > profile icon > Account Settings > Danger Zone > Delete Account > confirm. Deletion is permanent and irreversible. All characters, conversations, and DreamCoins are permanently removed.
If you only cancel your subscription (without deleting your account), your DreamCoins remain available until the end of your paid period. Once the period ends, your account reverts to free-tier access. If you delete your account entirely, all remaining DreamCoins are permanently lost.